People experiencing domestic abuse are now able to access local support through Somerset pharmacies thanks to a joint local initiative.

Somerset Council, the Clinical Commissioning Group and the Local Pharmaceutical Council have been working with pharmacies across the county to arrange for their consulting rooms to be available as a safe place, where anybody concerned about domestic abuse can go to get information about local domestic abuse support services.

Avon and Somerset Police supported the initiative by tasking their PCSOs to deliver the literature to pharmacies throughout the county.

The arrangement is running in line with a similar national scheme launched by the charity Hestia which has seen safe places set up in Boots pharmacies across the country.

The project is part of the Council’s continued commitment to finding ways of informing the public that domestic abuse services are, and will continue to be open, during the pandemic, and reaching out to victims of abuse who are facing increased challenges contacting services whilst being forced to self-isolate with their abuser.

Pharmacies and supermarkets are among the few places people can go, and generally, people are encouraged to visit them on their own. This has therefore generated an ideal opening for anyone who is in an abusive relationship to access help in a safe place away from their abuser.

Some people may be feeling trapped as they self-isolate with an abuser, and it can be difficult or even unsafe to look for information about the help that is available while in the home environment. This scheme gives them an opportunity to explore the possibilities of becoming free from abuse, without the risk of causing them extra harm.

If you are concerned about abuse help is available with us or by telephoning 0800 69 49 999. More information on safe spaces can be found here.

In an emergency, or if you are being threatened, you should always dial 999. If the situation that you are in means you are unable to speak, dial 999 then 55 to get help when the operator answers.

You can also find other support about domestic abuse on our website. For example; how to recognise the signs of abuse, tips on how to help a friend, family member or work colleague experiencing abuse or how to manage an abusive relationship whilst self-isolating.

About this article

October 16, 2023

Michael Wallis

Advice and support