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What they do and how they can help you with staying safe and rebuilding your life

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Known as Independent Domestic Violence Advisers (IDVA), this service provides emotional and practical advice, guidance and support to help you and your family become and remain safe if you are at high risk of serious harm.

Your Independent Domestic Violence Adviser (IDVA) will advocate on your behalf with other agencies including jointly planning ways to protect you from harm and representing the voice of the individual at a Multi-agency Risk Assessment Conference (MARAC).


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To find out more about Independent Domestic Violence Advisers (IDVA), get in touch with us.

If you are concerned for yourself or someone else, our local, confidential helpline will advise anyone seeking help with domestic abuse. This includes relatives, friends and work colleagues as well as those who are causing harm.

Speak to us on 0800 69 49 999. Our phone line is available 8am to 8pm, 7 days a week.


In an emergency, you should always dial 999. If you are worried that an abuser may overhear your call you can remain silent, tap the phone and dial 55 when prompted by the operator who will send help.

If you are deaf, hard of hearing or speech-impaired you can register with You will then be able to send a text to 999 if you require help in an emergency.

Last reviewed: January 3, 2024 by Kailani

Next review due: July 3, 2024

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