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Referrals can be made by agencies working with those that cause harm, their families or victims

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Referrals can be made by agencies working with those that cause harm, their families or victims. Explicit consent must be obtained from the individual before a referral can be made. You can also self-refer, just contact the Somerset Domestic Abuse Service.

Referrals can only be accepted where explicit consent has been obtained from the individual who recognised and accepted their abusive behaviour and is ready to engage in our behaviour change programme. Not be referred to as part of a court-ordered activity, where there are ongoing child application arrangements. In such cases, a referral to a Cafcass-approved provider is needed.

All referrals will be assessed by the Somerset Domestic Abuse Service, which will review all relevant information regarding risk. They will then complete an initial risk assessment including the individual’s suitability for the programme, identification of their most immediate needs and any action needed to safeguard the victim from further harm.

Get in touch

If you are concerned for yourself or someone else, our local, confidential helpline will advise anyone seeking help with domestic abuse. This includes relatives, friends and work colleagues as well as those who are causing harm.

Speak to us on 0800 69 49 999. Our phone line is available 8am to 8pm, 7 days a week.


In an emergency, you should always dial 999. If you are worried that an abuser may overhear your call you can remain silent, tap the phone and dial 55 when prompted by the operator who will send help.

If you are deaf, hard of hearing or speech-impaired you can register with You will then be able to send a text to 999 if you require help in an emergency.

Last reviewed: September 15, 2023 by Sophie

Next review due: March 15, 2024

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