Make a referral

The Somerset Domestic Abuse Service provides support within the county of Somerset. Unfortunately, we cannot provide support outside of this area.

To find a Domestic Abuse service in your area, visit Women’s Aid Directory – Women’s Aid website.

For Professionals

To make an online referral to the Somerset Domestic Abuse Service please visit our secure referral portal.

If you have any questions about our service or making a referral, please get in touch with the Somerset Domestic Abuse Service on 0800 69 49 999 or email SIDAS@somerset.gov.uk.

By completing the referral, you’re supporting the Somerset Domestic Abuse Service to make contact with the client as safely and quickly as possible. By providing as much information as possible, you support the client from being asked the same questions twice and allow us to understand more about their particular needs and circumstances before we make contact.

If you would like to supplement the referral with a completed “Domestic Abuse,  Stalking and Honour Based Violence (DASH 2009-2024) Risk Identification” form, please email it to SIDAS@somerset.gov.uk. DASH risk assessment forms can be downloaded from the Dash Risk Checklist website.

Please note about consent and safeguarding. By submitting a referral you are confirming that you have either:

• The consent of the client to share their information and for us to make contact, in accordance with Data Protection Legislation
• You believe there to be a serious safeguarding concern or risk of harm posed to the individual you are referring or any other associated adult or child

We ask you to share with the individual our Privacy Notice before making a referral for support so they understand how their information will be managed.

If you do not consent to the information sharing terms and conditions, we are unfortunately unable to take an online referral for you. Please contact us on 0800 69 49 999.

If you are contacting us for yourself, a family member, a friend or colleague, please follow Information for Non-Professionals.

Information For Non-Professionals

Anyone can make a referral to Somerset Domestic Abuse Service. You can do this for yourself, or for someone else.

If you have spotted signs that your friend or family member is experiencing domestic abuse, the first thing you can do is reach out to them. Showing your support will be key in helping them leave the abusive relationship. Remember that it will not be easy for them to leave, they will have ties – emotionally, financially or otherwise – which can delay the process, and often their self-esteem will be so low they may not feel strong enough to break away at first.

If you want to speak to us, you can call our helpline on 0800 69 49 999 and we can give you advice on how best to support your loved one or how we can support you.